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    • What is a Liability Waiver & Why should I use one in the world of sport events?
    • Group calculation rules
  • 👬For team managers
    • Creating a Team
    • How to Add Players to Your Team
    • Accepting a Player into Your Team
    • Registering a Team for an Event
    • Sending a Roster
    • Changing a Roster for an Event
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      • Pay by Manager
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    • Entering Spirit Scores & MVP
    • Withdrawing from an Event
  • 👩‍💻 For staff
    • Introduction
    • Managing the Game
      • Starting the Game
      • Adding Points
      • Editing Points
      • Cancelling Points
      • Taking a Timeout
      • Starting Halftime
      • How to Pause a Game
      • Editing Rosters
      • Forcefully Ending a Game*
      • Regulating Game Time
      • How to Find the Regulations
      • What to do if you lose the internet
    • SOTG Monitoring
  • 💼For Organizers
    • Introduction
    • Creating an Event
    • Editing an Event Information
      • Event Information
      • Event Format
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      • Venues
      • Rules & Regulations
    • Tournament / League
      • Extended Team Registration Form
      • Extended Player Registration Form & Liability Waiver
      • Fees & Payments
        • Fees Management
        • Payment Methods
        • Payment Tracking
      • Accepting Team Applications
      • Editing Accepted Teams
      • Editing Rosters
    • Hat Event
      • Extended Player Registration
      • Accepting Players' Applications
      • Create Team
      • Distribute Players
    • Bracket and Schedule
    • Staff Management
    • Ending Event
    • FAQ
  • Live Game Data Feed for OBS & vMix
  • 🚫Site Policy
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    • Cookie Policy
    • Return Policy
    • How to Delete Your Account
  • 🧭About
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  1. Site Policy

Return Policy

Refunds

We strive to deliver high-quality services tailored to the needs of each user. Given the nature of our services, which are fully provided before payment is collected, our refund policy varies based on the payment processor used for the transaction:

Refunds for Mollie Transactions:

  • Payments processed via Mollie are final, and no refunds will be issued.

  • As payments via Mollie are managed on behalf of third-party providers, any disputes or claims regarding these services must be directed to the respective provider. Contact information for the provider will be included in your payment confirmation email.

General Policy

  • Users are notified of all applicable costs before the service is rendered and are required to confirm their agreement with these terms prior to service execution.

  • By completing a payment, users acknowledge and agree to the terms outlined in this Refund Policy.

Questions

If you have questions or concerns regarding our Return Policy, please contact us at support@ultie.org or call +447719564497.

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Last updated 25 days ago

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