Return Policy

Refunds

We strive to deliver high-quality services tailored to the needs of each user. Given the nature of our services, which are fully provided before payment is collected, our refund policy varies based on the payment processor used for the transaction:

1. Refunds for Paddle Transactions:

   • Refunds for payments processed via Paddle are available within 14 calendar days from the date of payment.

   • Refund requests must be submitted to [support email], providing details of the transaction and reason for the refund request. Refund eligibility will be reviewed based on the specific circumstances of the service provided.

   • Refunds will not be issued if the service has already been fully performed and accepted by the user.

2. Refunds for Mollie Transactions:

   • Payments processed via Mollie are final, and no refunds will be issued.

   • As payments via Mollie are managed on behalf of third-party providers, any disputes or claims regarding these services must be directed to the respective provider. Contact information for the provider will be included in your payment confirmation email.

General Policy

• Users are notified of all applicable costs before the service is rendered and are required to confirm their agreement with these terms prior to service execution.

• By completing a payment, users acknowledge and agree to the terms outlined in this Refund Policy.

Questions

If you have questions or concerns regarding our Return Policy, please contact us at [e-mail] or call [phone].